Alvin S. Alvin S. Sacramento, CA
I had 30-year-old aluminum windows and a sliding door that needed replacement. I called other vendors. After all these consultations and demos, I ranked these companies based on various factors such as window quality, energy efficiency, price, warranty, customer service, financing, and past job references. After the ranking, Best Exteriors was the outright winner. They gave me the best quality window (Anlin Panorama Series), high efficiency, second lowest price, double lifetime warranty, prompt customer service, 25 months interest-free financing on half the project cost and great past job references by my neighbor. I signed the contract with Larry who was an absolute gentleman. Andrew the project lead came out a day later and measured my windows and placed the order. After about 3 weeks the windows were ready. Larry called me for an installation date and we scheduled. The rain was expected on that day and Larry contacted me to give me an earlier day when the weather was clear. He put an extra guy on the crew to make sure they completed the 13 windows and a sliding door in one day, so I would not have to take an extra day off. Andrew, Serg, and Vlad showed up on the day of the install. They came very well prepared with all windows, doors, and their tools. They started the job by removing existing windows, prepping the area, installing the new windows, and adding the finishing touches. Each person worked independently and there was very little chatter. They were very respectful of my house. They made sure they used a drop cloth wherever they worked and vacuumed and picked up after themselves.The physical installation was done in a few hours and these guys spent a lot of time on the trims, caulking, applying the finishing touches, and reinstalling my blinds. You could tell that these guys wanted to do this right the first time. After almost 9 to 10 hours of being at my house, they completed the job to my complete satisfaction. Larry came by after the job was done for a quick check and we made the payment and completed the final paperwork. I am very happy with my new windows and I recommend this company and this crew to anyone that is looking for windows and sliding doors.